Beauty Mark Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Best PlaceJuice Reviews
THEY HAVE REALLY REALLY GOOD GOOD HAIR I WENT THERE TODAY AND FOUND ME A 22"INCH WET AND WAVY LACE FRONTAL WIG I WILL BE GOING BACK TO GET SOME MORE HAIR
I have 3 mixed daughters whose hair i do frequently but i also have a black stepdaughter whose hair i was going to have to do for the first time. I was able to go in and explain my situation and they helped me get everything i needed. Her hair took me all day but it turned out great thanks to them!!!
Store clean,products readily available.Not over crowded.Cash register employee slow to answer questions re:product maybe new but quick to get ppl bagged and out.Over all good place to shop.
Staff was rude when asking me and my Fiance if we had a mask and to put them on . Even tho there is no mask mandate for well over a month now. When I explained I have a medical condition that I legally dont have to wear a mask and we have already had both covid shots they still rudely insisted we put on a mask or we cant shop there so we turned around and walked out. They will not be getting me or my familys business anymore!
It was ok, not bad nor good. The lady at register was nice. They have what you want, but the pricing is a bit much on their wigs. Everything else is the same as any other hair supply store.
I purchased a wig from this store and the box stated it was a full lace wig. What I received in the box wasn’t what the box advertised or what I looked to purchase. I went in and spoke with the manager at the store after I left the salon where I had my wig Installed. Of course the there was no refund or replacement. This was hurtful because The box stated that the wig was Full Lace wig 12A. I paid $197 for this wig and was being advertised falsely. When I questioned the manager she stated that all their boxes say Full lace. Please explain to me why?? This is not a full lace wig!! I cant even part the wig. I will NEVER SHOP IN THIS STORE OR ANY OF THE OTHERS!! I will continue to shop with my normal vendors like True Glory who will satisfy All their customers at whatever cost. This was a terrible experience as well as a lesson. I will also make sure none of my friends or family members are scammed by this company!!
Excellent staff!! Very knowledgeable about the products, friendly, and helpful...it was a pleasure shopping here????????
They have really good hair and accessories but the customer service performance is really bad and needs a lot of improvement for good items I recommend but for good customer service I don't recommend this Beauty Mark
Quick Facts About Beauty Mark
Beauty Mark place has a number of strengths that customers have highlighted in their comments. One of the main strengths is the quality of the hair products that they offer. One customer specifically mentioned that they found a 22" wet and wavy lace frontal wig that they were very happy with. This indicates that Beauty Mark place offers a wide range of high-quality hair products, which is a major strength for the store. Additionally, another customer mentioned that they were able to find everything they needed for their daughters' hair, including their black stepdaughter's hair. This implies that Beauty Mark place caters to a diverse range of hair types and has the necessary products for different hair textures.
Another strength that is mentioned by a customer is the cleanliness of the store. They specifically mention that the store is clean and that the products are readily available. This is an important strength, as a clean and well-organized store can create a positive shopping experience for customers. Additionally, Beauty Mark place being not over-crowded is also seen as a strength, as it allows customers to shop comfortably without feeling overwhelmed or rushed.
The availability of products is another strength that customers have noted. One customer mentioned that they have what you want, indicating that Beauty Mark place has a wide variety of products for customers to choose from. Another customer mentioned that the pricing on their wigs is a bit high, but they still acknowledge that everything else in the store is similar to any other hair supply store. This implies that Beauty Mark place offers a comprehensive selection of hair products, making it a one-stop shop for customers.
However, there are also weaknesses mentioned by customers in their comments. One major weakness that stands out is the poor customer service. Two customers mentioned that the staff was rude during their interactions. One customer expressed frustration with the staff insisting on them wearing masks even though there is no mask mandate in place. Another customer mentioned rude behavior when they tried to address an issue with a product. This indicates a lack of professionalism and a negative customer service experience, which is a significant weakness for any business.
Another weakness that is highlighted by a customer is a discrepancy between the advertised product and what they received. They mentioned that they purchased a wig that was supposed to be a full lace wig, but it turned out to be something else. When they tried to address the issue with the manager, they were not offered a refund or a replacement. This indicates a lack of transparency and potentially false advertising, which is a major weakness.
In conclusion, Beauty Mark place has strengths such as high-quality hair products, a clean store, availability of products, and friendly staff. However, it also has weaknesses such as poor customer service and potential issues with product discrepancies and false advertising. These weaknesses need to be addressed in order for Beauty Mark place to improve its overall customer experience and reputation.
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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